Terms of service


Metamorfoza Clothing — Terms of Service

Welcome to Metamorfoza Clothing! By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before placing an order.

1. General

  • Metamorfoza Clothing (“we,” “our,” “us”) operates the website and sells clothing products to customers (“you,” “your”).

  • By placing an order with us, you confirm that you are at least 18 years old or have the permission of a parent or guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Orders and Payment

  • All orders are subject to product availability. We reserve the right to limit quantities or refuse orders if necessary.

  • Prices displayed are in Euros (€, EUR) and include applicable taxes unless otherwise stated.

  • Payment must be made in full at the time of order through the payment methods provided on our website.

  • We do not accept any payment methods not listed on the website.

3. Product Information

  • We strive to provide accurate descriptions and images of our products. However, actual product colors and details may vary slightly due to photographic lighting and monitor settings.

  • Product sizes are provided in our sizing guide, which we encourage you to review carefully before purchasing. Size exchanges are not offered; please refer to our return policy for details.

4. Shipping and Delivery

  • Shipping costs, methods, and estimated delivery times will be displayed at checkout.

  • We are not responsible for delays caused by carriers, customs, or other factors outside our control.

  • It is your responsibility to provide accurate shipping information. We are not liable for lost or misdelivered packages due to incorrect or incomplete addresses.

5. Returns and Refunds

  • Our refund and return policy is outlined separately and forms an integral part of these Terms of Service.

  • Please review our Refund & Return Policy before making a purchase.

6. Intellectual Property

  • All content on the Metamorfoza Clothing website, including logos, images, designs, text, and graphics, is owned by Metamorfoza Clothing or its licensors and is protected by copyright and trademark laws.

  • You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission.

7. User Conduct

  • You agree not to use our website or services for any unlawful or prohibited activities.

  • You will not post or transmit any content that is harmful, offensive, defamatory, or infringes on others’ rights.

  • Violation of these terms may result in termination of your access to our services.

8. Limitation of Liability

  • To the fullest extent permitted by law, Metamorfoza Clothing is not liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.

  • We do not guarantee that our products will meet your specific expectations or requirements.

9. Privacy

  • Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

  • Please review our Privacy Policy for details.

10. Changes to Terms

  • Metamorfoza Clothing reserves the right to modify or update these Terms of Service at any time without prior notice.

  • Changes will be effective immediately upon posting on the website.

  • Your continued use of our services after changes indicates your acceptance of the updated terms.

11. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with the laws of Croatia.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: metamorfoza.customers@gmail.com
Business Hours: Monday to Friday, 8:00 AM – 3:00 PM

Last updated: August 19, 2025